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I have been struggling with my WiFi for a few months now. I called the call centre and the lady told me that someone made a mistake with a setting on my contract as I have an uncapped line and my line is not supposed to be throttled. I am supposed to be having a 4 Mb line but there are days where my line is running at 0,6 Mb. I have logged an online fault report (reference no: ***0) and all that they do is say that it has been resolved, Today is the 5th and there is no way that I could have maxed out my data. I did a speed test on SAIX.net and my line is still at 0.6 meg. I have screen shots to prove my speed test.