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Telkom are *******! They have added another ADSL account to my bill and when questioned about it told me I requested an upgrade. I never requested an upgrade. Why would I want to upgrade if I feel that their WIFI service is appalling? Now I’m being charged for x2 services. To add insult to injury I used the self service app and cancelled said services twice and when I went back into the app this morning and once again the cancellation is not there!!! I’m blown away by their poor business practice. I would like proof that I requested an upgrade and why after numerous attempts to CANCEL their service it still has not happened.