1 reviews | Active since Feb 2015
<p>Telkom customers be weary!!! I've been a customer with Telkom mobile a while now. I recently upgraded my phone as my previous contract was coming to an end. Telkom then resets your spending limit on your contract. I later found out it gets defaulted to R500 but no one informs you of this, not even an sms like you get when you change it yourself. The phones bill then obviously ran up to that R500 after "free" benefits were used up but you not aware of this at the time until the invoice comes. Called them twice and on both occasions was told I need to pay for it despite having my previous spending limit set at R0. I fount this really unfair and feel ******. </p>
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
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We apologise for any inconvenience caused.
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Moenieb.
Telkom Social Media Team.
Best regards,
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good Evening,
Please be advised that credits have been declined due to usage on your spend limit.
Please be advised that we have decreased your spend limit to 0.00.
Regards,
Cassandra.
Social Media Team.
Best regards,
Good Evening,
Please be advised that credits have been declined due to usage on your spend limit.
Please be advised that we have decreased your spend limit to 0.00.
Regards,
Cassandra.
Social Media Team.
Best regards,
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