Hellopeter
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1 reviews | Active since Nov 2016

04 May 2017, 11:36

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<p>I took out a contract with you over the weekend.</p> <p>The contact was for 399 i am now being charged a recuring monthly fee of 502.30</p> <p>it also states i received a power box and Salmaan the sales agent said that there was no stock so i never received any.</p> <p> </p> <p>i am again on line with customer bservives for over and hour and i cant even reach your cresta branch</p>

0
Replies (4)
Telkom
Telkom's reply05 May 2017, 08:04
Official

Hello sabeeha-moolla

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply09 May 2017, 13:42
Official

Hi Sabeeha ,


Thank you for making contact with us

We would like to assist further, kindly provide us with the account details , affected number and ID number.

We really do apologize for any inconvenience caused to you.

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply11 May 2017, 15:23
Official

Hi Sabeeha Moolla,

Please be advised that we tried contacting you with no luck, kindly respond to us privately with the details.

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply14 May 2017, 14:05
Official

Good day

Trust you are well.

We will be closing your reference number AI*** due to insufficient information, we will log a new reference when you revert back with the requested detail.

Kind regards

Ithabeleng

Telkom social media team

Best regards,