<p>I have had the worst service and out right ******** service from telkom mobile. I have 3 contracts with the service provider. </p> <p> </p> <p>I had a debit order that did not go off, so I make a manual payment via banking app the very next day. Only to receive the sms that my number will be suspended due to non payment. I call customer service to resolve the issue, only to deal with *********** staff with no customer relation or help at all. </p> <p> </p> <p>Telkom sucks as a service provider on a whole. All their call centers lack customer service. No assistance or anyway to resolve issues on a higher level. </p>
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Telkom Social Media Team
Bronwyn
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Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is: AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
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