1 reviews | Active since Sept 2018
February 2018 I requested to have my line moved. After 2 months of poor feedback and no service I cancelled my contract with Telkom since they said there was a fault and that our line could not be reconnected at our new address. I've cancelled my contract in April, telephonically and via email, only to find I'm still being billed. After numerous attempts to cancel the line via phone, I've cancelled it online twice as well, and still, I'm being billed. I the debit order at the bank, and still, my debit order has been going off!
Seriously, what does it take to cancel a contract with Telkom!!!! I've been paying them for 7 months for nothing, no service, no DSL, NOTHING!!! It's ****************! How does a service provider get away with this kind of behaviour, *****ing from the people and nothing gets done about it!!! I just want the contract cancelled, how difficult can it be!! And best of all, it is a month-to-month contract! Ridiculous! I want my money back that was taken from me for the past 7 months!!
Hello elaine-korkie-smith
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Noleen
Telkom Social Media Team.
Best regards,
Hello elaine-korkie-smith
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
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