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I have been paying to Telkom for a phone that's not been working for 3 months now, I booked in for repairs which take forever and their store don't help me with the follow up for the repairs, I have to use my own airtime, travel from store to store to check whether or not Finrite has not sent it there and at the end of every month R610 goes off my account to them. On the 4th of this month I have opend a billing case with them and, guess what? No body has looked into it and the people at the store say there's nothing they can do.?