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<p>I called telkom on the 2nd of October the R14337 that was deducted from my account on Saturday the 1st of October for Migration fees. Up to today no feedback has been given, all i hear is that they are tending to my query.</p> <p> I have sent statements, and invoices to a lady called Vernita Snyers of telkom and she said that i will be called in 7 working days with an answer to when i will be getting my money back.</p> <p> </p> <p>I lost my iphone 6 plus which i have been paying for a year in March 2016 and took out another contract with them and a generous lady brought my fone back and immediately returned my new phone, March 2016 deductions took place for migration fees, this continued every month and i queried every month that unfair deductions are being made from my bank account. still nothing was stopped i was told by one of the ladies at canal walk branch that August was my last payment for migration fees and that they should be paying my money back for the uneccesary migration deductions . Yet 1st of October 14k was deducted from my account.</p> <p><br /> I have an iPhones 6 plus.. its a 10000 rand phone and I have it for more than a year, how am I paying migration fees of 20k?</p> <p> What is also on my account is wifi which I cancelled in August 2016, why am I still paying this? my contract expired and I did not renew it and asked instore for it to be ended. I have been charged much more than 229 rand per month as well.</p> <p> </p> <p><br />This money should also be paid back.</p> <p> </p> <p>CASE NUMBER ********** 9</p>