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<p>Bought Huawei B315s-936 router from Telkom end of April. Received router in June. Beginning July router stopped working for 2 days Telkom fixed it. Now end of June router has been off for 6days. Still no response after 11 calls to customer service. Keep promising tech wil phone,but none till thus far. We are conducting business from home. We have lost 7 days of business for the month of July. This after having the product for only 2 months!!!!!! So unhappy with service. This is the worst service from Telkom!!! Service department told us yesterday that they are currently working on the problem and someone will contact us before close of business.....still no response. Today the service department told us that tech department has not yet attended to the problem and we have to wait another 72 business hours, also tech department will only be available on Monday! This is a total joke and on top of it all the service department lady was cheaky and sarcastic! </p>