****************

<p>I recently upgraded my Telkom Mobile contract. I was contacted by a Telkom agent on the 30.05.2016 regarding my new contract package as well as delivery details for the new device. I received my new device on the 31.05.2016. I have to admit that I was rather impresed with the quick delivery. i proceeded to activate my new device on the 31.05.2016. I received my telkom bill in early June and to my horror noticed that i had been charged the FULL device fee for the month of May and June (550 x 2). This was after i had only activated my new sim on the last day of May. According the the telkom call centre there is not pro rata rate on the device you receive but only on the contract. Had i been properly informed by the agent who initilaly contacted me regarding my new contract i would have only activated my device on the 01.06.2016 thereby avoiding the unnessary charge of R550 for the 1 day used in May. I find this charge rather ********* from Telkom seeing that i was not properly informed in the first place of such a charge.</p> <p> </p> <p>Rater dissappointed Customer.....</p>