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I was overcharged on my monthly invoice and after numerous calls i got one on 30/12/2015 informing me that the amounts of R162.87 and R349 will be credited on my January invoice.<br> I received the January invoice and only R247.68 was credited instead of the total R511.87.<br> Called the call center on 13/01/2015 and agent couldn't find my case on her system with the reference number provided (SM178202). I was later informed by the agent that her system is down and she would call me back after 13h30.<br> I still haven't received a call and on my latest statement I still haven't received the remaining credit which was promised to me telephonically. I even have a recording of the call which was made from the number ***. This is MY money that was taken for something which I NEVER ASKED FOR. This constitutes theft and I think it is time to take it one step further.<br> Bunch of lying ******, dishing out **** reference numbers and empty promises. DISGUSTING!