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To all potential telkom customer, steer clear. Deals are great but after sales service or support is in serious need of energy.<br> <br> Here's why :<br> <br> So this so called social media manager (Linda Nodada) after 3 months of back and forth communication resolves my connectivity issue.<br> <br> I was forced to pay full monthly payment for a service that was nowhere near 100% as promised, otherwise I get listed as a bad payer.<br> <br> I requested some form of discount for the duration connectivity was not as promised and was told that because there was data usage they can not process a discount.<br> <br> Is this fair? <br> <br> Is this not equivalent to ******ion?<br> <br> Linda than said she will look into the matter, I have not heard from her ever since the call was resolved.<br> <br> I do not want to hear from a social media agent fielding this compliant nor do I want the team leader or manger of the call enter/socail media platform. <br> <br> I expect to hearing from Linda Nodada's line manager with positive feedback.<br> <br> Rest assured I will spread the word on this amongst my social and professional groups and we all no the power of word of mouth in the business environment.<br>