daylight ******* from Telkom

I have a cellphone contract with Telkom, I was due for an upgrade this year in March. I opted not to upgrade because my phone was and still is fine . I had been debited monthly for the airtime and data I was still receiving. Beginning of August I called to cancel my contract, I was told by the agent that I needed to give a 30days notice for the cancellation, end of August I was debited and end of September another debit went off. To my surprise the 21st of October another debit went off, when I call and query this, I get told that when it comes to Telkom, the debits are done for the previous months thus why my account is still being debited and that Telkom does not give cancellation letters. My contract was cancelled in August but I first need to pay and amount of R403.29 before it reflects that my account is settled. I am so appalled, I want nothing to do with Telkom anymore. I never knew that a cancellation of an expired contract would lead to so much drama and money lost on my end ... I would actually rate them less than zero had it been possible