Day Light ******* TELKOM (Debit account on days not authorized or discussed with client )

After calling Selldirect requesting the sales call from Nathaniel (Team Leader )for them to please explain to me when i agreed to being charged R202.70 for debiting my account when you feel like it debiting .. Strangely some clients where given the option for the the 24 or the 27th as mentioned by the Telkom staff .

Although the agreement is for the 25th of every month i find absolutely unacceptable that Telkom has the authority to tell me when they have chosen to debit my account without consulting me about if .It has been almost two weeks since making contact with selldirect that must be the longest sales call EVER if it takes 2 weeks to assess and provide feedback . After speaking to Tina Mndebele and giving me the banking details to pay manually they still run the debit order on the 28th and get the .R140.88 and now and additional amount i9s added for teh amount of R202.00.I mean do the math if TELKOM get away with this with 1000 client that means that you ****** your client of R 202 000.00 and that was for the month of Aug what about for the year .Day Light ******* TELKOM