ZN
Zarina N

1 reviews | Active since Aug 2009

15 Oct 2015, 11:49

DAY LIGHT ******* SO DISGUSTED TELKOM

Don't know where to start with my telkom hell! I app**** for a basic adsl line , total package 569.The line is installed and as I prepare to pay my bill to my horror I get an account 0f R1200 for two weeks of use. A month in advanced added. On inspection of billing I see I was billed for an ELITE package 10meg line . holy **** line is super slow LOL! I call log complaints go in store tell consultants what to capture on system word for as to how useless and *********** they are quietly staring blankly into the pc monitors which felt like forever. I protested and told them I am not paying a cent as I got instructed pay the amount and we 'll credit. Yeah right Helkom does not even have the decency to return a call where will your hard earned cash be returned. REALLY. The bill is now at R3,900.00Mrs for a service I did not receive nor a package I signed up for. Telkom you're committing *****!!!! Sort this mess out and take a moment to read all those complaints logged. Please legal department say they don't know whats going on ?????? JOKE right as you threatened with a sheriff to remove my property. Sort this **** out. Because I am fighting Back Baby!!!

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Replies (1)
Telkom
Telkom's reply15 Oct 2015, 12:38
Official
Hello Zee_na,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM156949

Regards
Luleka
Telkom Social Media Team