1 reviews | Active since Nov 2014
Day light ******* part 2
<p>last month i wrote a review about how Telkom deducted R639 instead of R139 from my bank account , with false statement claiming they tried to call me and sent me an sms stating they to call me was sent to me .. they **** because that never happen but guess what ...they did it again,they deducted R605 from my debit order after they said they stop my data usage last month .. and they still claim that they send me a message which i never recieved of the phone call they claim to have made to me, this time i spoke to consultant Ksinenhlahla dhlamanini and her supervisor Letoya parker , who could only say that telkom made another mistake on my account and she can not do anything for me but only escalate to the billing department case no: ********** 0 who was suppose to call me on Wednesday but they never as usual ,, i need serious help with Telkom ..anyone can advice me on how to take this futher .. they just taking food off my table and they don't care.</p>
Hi plyluv
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Hi plyluv
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
nobody has called me , even last last month no one called me , please call me befor 09:30 am in the morning please or send me an email.
nobody has called me , even last last month no one called me , please call me befor 09:30 am in the morning please or send me an email.
Hi plyluv,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***3
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi plyluv,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***3
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
