1 reviews | Active since Oct 2016

21 Oct 2016, 00:32

Day light ******* by telkom

<p>On the 4th of October Telkom debited R1500 from my bank account whereas I was owing R1294 seeing that they've taken more than they should have I disputed the debit order and made EFT payment of R1300 </p> <p>This month statement has a payment of R200.94 called debit order / cheque levy i then called their billing department enquiring about that and i was told its because my debit order didnt go through i told the lady i was speaking to what happened she told me she was launching enquiry for me till today nobody from telkom called me to let me know how far their investigation is going . </p> <p>On top that i told her i wanna downgrade my service from them since im using 10 meg i now want 2 meg and that stil havent done .</p> <p>Im not gonnna pay extra 200.94 for their fault since they are the one who *****ed me at the fisrt place as if thats not enough they wanna ***** me even more</p> <p>They will never the inner peace never!!! </p>

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Replies (1)
Telkom
Telkom's reply21 Oct 2016, 13:37
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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