Day light *******

I open the Telkom account on 2012. Since then I have been using it with no problem. Off course there and then I would experience problems that didn’t warren complain. Until 26 April 2018 when I renewed my account. The data get use up so fast every month. I had complain with them and was told to monitor my usage. To my surprise on August 14th I couldn’t logon because I was out of data. When I got the statement, I was due R699. I called the Call Centre and was told that I used the Spent Limit. On April when I renewed this contract, I specified to the salelady that I must only pay the contract amount (R199) nothing more and she confirmed that. I will not pay that R500 till listen to that recording.