LR
Lerato R
1 reviews | Active since May 2018
18 Jun 2018, 18:29
Day light *******
I am so sick of Telkom, they are full sh*t. Where do they think we get money from? I just want to end this contract with immediate effect. They money that u debit its not what i signed for. I've complained before nd no one bothered to assist me. When i go to the shop, they just dont care. Nxa
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Replies (2)
Telkom's replyOfficial
29 Jun 2018, 13:20Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number, your query and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply29 Jun 2018, 13:20
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number, your query and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
LR
Lerato R's updateReviewer Update
29 Jun 2018, 18:30Hi thank you for responding, contract number:***, id number: ***.
Contact Number: ***.
What saddens me ever since i took this contract in February i never paid the agreed amount which is R149. Nobody explain to me about the spend limit. I was surprised when Telkom debited R650 i went to westgate store they told me about the spend limit which i did not know about again same amount was debited. Now i was at point of reversing these amounts from my bank because i did not agree to this amount. I work for this money, i cant pay this amount every month just for data. Money doesn't grow on trees. Im so sick of this. Just dont want anything to do with Telkom
LR
Lerato R's update29 Jun 2018, 18:30
Reviewer Update
Hi thank you for responding, contract number:***, id number: ***.
Contact Number: ***.
What saddens me ever since i took this contract in February i never paid the agreed amount which is R149. Nobody explain to me about the spend limit. I was surprised when Telkom debited R650 i went to westgate store they told me about the spend limit which i did not know about again same amount was debited. Now i was at point of reversing these amounts from my bank because i did not agree to this amount. I work for this money, i cant pay this amount every month just for data. Money doesn't grow on trees. Im so sick of this. Just dont want anything to do with Telkom