DF
David F
1 reviews | Active since Jun 2018
08 Jun 2018, 11:01
Day Light *******!
Telkom messed up my account. In March I went in to the Shop in Waterfall Mall, Rustenburg to query my account. Telkom wavered more than R1000, yet almost THREE MONTHS later the credit does not reflect (despite many conversations with Telkom promising it will reflect on the NEXT invoice) on my account, they just happily charge me the full amount full well knowing they OWE ME MONEY!!!
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Telkom's replyOfficial
21 Jun 2018, 09:07Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Best regards,
Telkom's reply21 Jun 2018, 09:07
Official
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Best regards,