Day Light *******
<p>Disgusting - i logged a complaint in November last year.</p> <p>i have submited social media complaints </p> <p> </p> <p>i follow up with my complaint and your staff tell me they have no recor of same.</p> <p> </p> <p>i have agreed that i will give you a chance however nothing has come out of it and i feel like i have no option but to report this to the regulator - i think ICASA and the consumer protection council need to know how you truely treat your consumers </p>
Good day Sabeeha,
Your query has been set to our Network Team for further assistance, feedback will be provided.
Your reference number is ***3.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Good day Sabeeha,
Your query has been set to our Network Team for further assistance, feedback will be provided.
Your reference number is ***3.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Hi @Telkom
Despite being promised a device from yourside after a diagnostic test... this is the response i received from your facebook team:
Telkom Hi,we do not supply antenna's any longer since September 2016.You will need purchase via Takealot or another 3rd party company Sabeeha.^BF
I am very disturbed by this response as if this is the case i wouldve appreciated being informed so upon logging my complaint as now i have wasted since September with your service.
Hi @Telkom
Despite being promised a device from yourside after a diagnostic test... this is the response i received from your facebook team:
Telkom Hi,we do not supply antenna's any longer since September 2016.You will need purchase via Takealot or another 3rd party company Sabeeha.^BF
I am very disturbed by this response as if this is the case i wouldve appreciated being informed so upon logging my complaint as now i have wasted since September with your service.