1 reviews | Active since Oct 2016

06 Oct 2016, 10:52

Day light *******

<p>Good day , </p> <p> </p> <p>I was due for renewal , someone from telkom CPT office called me and told me of a deal ,,i agreed to a deal that is 250 a mnth with free me 500 . </p> <p> </p> <p>Now im geting a bill that has penalyty migration fee and a migration fee,, this i did not agee to , so please review this invoice , and correct it , i will not pay 500 for the fees i have no idea where they come from or were not advised of . </p> <p> </p> <p>Mobile no - ********** 662</p>

0
Replies (3)
Telkom
Telkom's reply06 Oct 2016, 16:37
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

Best regards,

's update15 Oct 2016, 07:57
Reviewer Update

A week later i have not received a call from your account department , im still waiting for someone to tell me whats being done about this ...a week later :-(

's update18 Oct 2016, 11:52
Reviewer Update

A week later i have not received a call from your account department , im still waiting for someone to tell me whats being done about this ...a week later :-(

Your reference: AI **********