1 reviews | Active since Sept 2016
<p>I went to telkom in june to cancel my contract...as my 24 months wth them was finished...i was given a form to fill out and was told it was gonna take up to 20 or 30 days for it to be cancelled... Ok.. So a few weeks later after the cancellation they diactivated my sim card wth bundles on... I couldny use my bundles i couldnt use my sim i asked them to activate my sim and it took them almost a month for them to do so.... So on the 26th of july i received this sms to confirm tht my contract was indeed cancelled 8ta please note that your contract with Telkom has been cancelled as per case number ********** 6 case has been closed "... But funny thing is tht they havnt stop deducting my money...i called in today and was told they stil deducting month end of september aswell...for wat exactly i dnt knw.... Plz help me...i need them to pay back my money ASAP and stop *****ing my money cz im done wth them just like the sms said</p>
Thank you for making contact with us.
Please be assured that we have sent your query to the billing Team for further assistance, they will be in contact with you.
We really do apologize for any inconvenience caused to you.
Your reference number is: ********** 2
Regards
Telkom Social Media Team
Launa Molapo
Best regards,
Thank you for making contact with us.
Please be assured that we have sent your query to the billing Team for further assistance, they will be in contact with you.
We really do apologize for any inconvenience caused to you.
Your reference number is: ********** 2
Regards
Telkom Social Media Team
Launa Molapo
Best regards,
Wen would tht be if i may ask...bcz it took you almost a month to activate my sim card tht u deactivated...so how long should i wait ?
Wen would tht be if i may ask...bcz it took you almost a month to activate my sim card tht u deactivated...so how long should i wait ?
No feedback or wat so ever...i have been waiting since the 6th of September i blv today is the 14th and theres nothing
No feedback or wat so ever...i have been waiting since the 6th of September i blv today is the 14th and theres nothing
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