Day light ******* and Incompetence at its Best

Telkom has been robbing me for the past 3 months. They debit my account around 26th or 27th of the month instead of the last day of the month as per the statement. I do not get paid on these day and when this happens, the bank charges me R130,00 and Telkom charges me R220 for rejected debit order. In March the deducted R1200,00 on 26 March 2024 and the debit order was rejected. Then the debited my account again on 27 March 2024 for R753,00. To my surprise my account is still suspended and i call them everyday. Today i was told that my account is with Collections and they will take 7 to 14 days before the can lift the suspension. Your urgent assistance with this matter will be highly appreciated.