1 reviews | Active since Jul 2011
day 22 and land-line still down
<p>Still waiting for Telkom to fix my line. Voice line is dead, internet speed is less than 1Mpbs! On the 6th Jan, Telkom marked the fault as resolved. No technician was even at my house so how did they fix it?!</p> <p>They keep saying "our team will investigate and advise" - four times I've received that response. Instead of investigating, send out a technician and fix the line! Going on to day 23 now!</p> <p>Latest fault: 920CRK090117</p> <p>Highly irritated!</p>
Day 24 and I still haven't seen a Telkom technician!
Day 24 and I still haven't seen a Telkom technician!
Day 26. I received an SMS yesterday from Telkom to say the fault has been resolved - IT HASN'T - FAULT STILL THE SAME!!!!!!
Day 26. I received an SMS yesterday from Telkom to say the fault has been resolved - IT HASN'T - FAULT STILL THE SAME!!!!!!
Day 30 and still no technician in sight. No manager has contacted me either as per my request! What on earth could be so difficult? Update your customers so they know what the problem is!!!! I feel helpless and pushed aside, what else are you supposed to do to get your line fixed?!!?
Day 30 and still no technician in sight. No manager has contacted me either as per my request! What on earth could be so difficult? Update your customers so they know what the problem is!!!! I feel helpless and pushed aside, what else are you supposed to do to get your line fixed?!!?