WS
Wynand S

1 reviews | Active since Feb 2016

29 Feb 2016, 09:42

Day 11 without Internet (Adsl) access

This is now day 11. Router replaced on recommendation of Telkom technician. We now have 3x routers not connecting to the Telkom Opticon SBG-1000 system. Fault 341CWK260216 (Why was this closed?) re-opened and escalated ***. This is BUSINESS CRITICAL - needs to be resolved!<br> The line and router works - can logon wia wireless to access internet, but internal network running of the Opticon system is not functioning!

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Replies (1)
Telkom
Telkom's reply29 Feb 2016, 10:56
Official
Hello steynw76,

This response serves as confirmation that your query has been received.
Your reference number : SM202722.
A consultant from our team will be in contact to assist with the query.

Regards
Telkom Social Media Team.