Date bundles

Hi<br> I purchased data bundles on Tuesday d 23rd of February 2016 and I didn't get an sms to say my data has been loaded. I called telkom mobile and they said they r experiencing problems and IT is working on it that was at 9pm.. they said the issue will be fixed by midnight wake up d next morning and still nothing I call again at 6am and they said it will be fixed at 8am but it wasn't fixed by 10am. I called and spoke to Lebo gang and who than transferred me to d manager TONY VENTER. Who promised that it will be fixed by 12pm and it is still not fixed.. now when I call I can't get ahold of her n I want my data bundle 1 GB or my refund of R99 immediately. Telkom is full of *** and doesn't wanna inform us about d problem. We have to keep calling them n they giving us stupid excuses. I WANT MY REFUND IMMEDIATELY AND I'M CHANGING NETWORK... STUPID SERVICE PROVIDER WITH NO CUSTOMER SERVICE SKILLS!!!