Data which disappeared

<p>I complained about my data that disappeared after I loaded 2 gig even now the problem has not been resolved. On the 26July 2017, I loaded data and without downloading I just received a notification after 3 minutes that said I was left with 492mb. I complained to Telkom even spoke to the call center manager by the name of Thato, though I was told that the query will be resolved nothing has been done. On the 02 August 2017 I called again and asked to speak to Thato since he was the one overseeing my query but I was told by Zofa that Thabo was in a meeting and he will call me back. It is now the 4th and I haven't received a call from them. The reference number for the call is: ********** 8. Please assist.</p> <p> </p> <p>Regards</p> <p>Ronny</p> <p> </p>