KN
Khumbuzile N
1 reviews | Active since Jan 2013
16 Nov 2015, 09:27
Data vanishing
I have a problem with the data I have been buying lately from telkom mobile,I buy 2gig's of data on a monthly basis,but I have been having a<br> Problem since October i buy data and it gets finished within a week.I called telkom on friday morning to complain about the situation and no one is willing to tell me what is happening to my data, all they said was that they were lodging a complaint and they were going to call me within 72hrs and I'm still waiting for that call.
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Telkom's replyOfficial
16 Nov 2015, 12:53Hello Ntuli01,
Thank you for your post.
We sincerely apologize for the delay.
As per our telephonic conversation,please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is SM168145
Regards,
Lindani
Telkom Social Media Team
***
Thank you for your post.
We sincerely apologize for the delay.
As per our telephonic conversation,please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is SM168145
Regards,
Lindani
Telkom Social Media Team
***
Best regards,
Telkom's reply16 Nov 2015, 12:53
Official
Hello Ntuli01,
Thank you for your post.
We sincerely apologize for the delay.
As per our telephonic conversation,please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is SM168145
Regards,
Lindani
Telkom Social Media Team
***
Thank you for your post.
We sincerely apologize for the delay.
As per our telephonic conversation,please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is SM168145
Regards,
Lindani
Telkom Social Media Team
***
Best regards,