BM
Botshelo M
1 reviews | Active since Sept 2013
17 Oct 2015, 19:54
Data vanishes and there are no answers
On the 16th of October at 10:40am I bought data of 250mb and at 11:15am it was depleted . I called the customer care and they didn't help me . I then bought 100mb of data and after 5 minutes it was depleted . I want Telkom to refund me my data back
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Replies (1)
Telkom's replyOfficial
18 Oct 2015, 10:51Hello Botshelomelody,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Telkom's reply18 Oct 2015, 10:51
Official
Hello Botshelomelody,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team