Data usage remains unexplained

Today at around 5pm my internet suddenly went on without warning. I promptly contacted Telkom to get answers that I'd thought were quite simple:<br> - Had my 3GB data finally been reinstated?<br> - What was the data shelf life?<br> - With the new month about to start, will I get my normal monthly allocated 10GB day & night plus this additional?<br> <br> As you may have guessed, there were no answers. It looks like even the people working for Telkom do not know what's going on. To top it off, by 7:30pm, no more internet connectivity!<br> <br> To say I'm appalled is an understatement. I am just tired and want to cancel this useless service. Do me a favour Telkom, let's end this relationship - charge yourselves my cancellation fee!