TM
Tshidi M
1 reviews | Active since Jun 2017
03 Jul 2018, 12:18
Data usage
Good day, I am using a telkom router and my data vanished. I get recharge with 10 gigs anytime every month on the 1st and today is the 3rd of the month and I am left with only 1 gig. Can you kindly assist. What happened to my data because normally it lasts 3 to 4 weeks. This is insane.
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Telkom's replyOfficial
11 Jul 2018, 15:17Good Day
This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply11 Jul 2018, 15:17
Official
Good Day
This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
TM
Tshidi M's updateReviewer Update
12 Jul 2018, 16:15Its been 8 days and still no solution or feedback whatsoever, what is happening?
TM
Tshidi M's update12 Jul 2018, 16:15
Reviewer Update
Its been 8 days and still no solution or feedback whatsoever, what is happening?