1 reviews | Active since Jun 2011
Data un-accounted for
This morning I bought date 5GB and just noted now that I am out of bundles. I called the call center and spoke to Hlumelo Khula to ask why my data is depleted. He made me hold for 7 minutes and when he come bk telling me I have been on the Internet . Howz is that possible as been driving since morning and know the sites I went too. I ask him to transfer me to his supervisor Andy Maboshego bt I was holding for 15minutes and he cut the call. Worse I am paying for the call I made to Telkom. This is unacceptable and I need the data usage to see where data used and I am told abt law that’s doesn’t allow that. My Telkom number is ********** 825 and using a 3G
Hi sethusakhe,
Thank you for making contact with us.
Kindly be advised that we have sent you an email with the data records,the data was used correctly.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi sethusakhe,
Thank you for making contact with us.
Kindly be advised that we have sent you an email with the data records,the data was used correctly.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
