Data Theft

I cancelled a data contract that was on month to month after completing the 24 month contract. This happened early January. I was told it would take up to 21 days to cancel. A few days later I received a call about the cancellation. They wanted to know if I wanted the number converted to prepaid or to cancel the number. I asked twice during the call if the contract would run it's course to the end of the month. I receive a yes both times. A few minutes after the call ended, my signal disappeared. When I got to a pc, I logged into my account and saw that the number was no longer associated with my profile. At the point of cancellation, I still had 5-6gb of data left.<br> Both the telkom store and the call centre both said that there wasn't much that they could do. The call center admitted that it was their fault but there wasn't anything they could do. They wanted me to open a new contract. <br> <br> I paid R199 for 10gb of data and used less than half of it before being shafted.<br> I want my remaining data. It may not seem like much to some but I paid for it and it's the principle of the thing.