Data ******, Passing the buck, blaming customer!!!

For the last 7 month Telkom Mobile has been passing the buck about additional data being billed to my account.<br> <br> I have a 20gig bundle and last month capped in on the 10th March??????<br> <br> They would bill me for data used in the middle of the night when my laptop is closed and I am sleeping. They double charge me per day for data used. They even charged me 2 gig over the easter weekend while I was away in Mozambique.<br> <br> If i was out the country how is it possible that my data can be used? I hanged my Password before I left as a test. it is a 12 digit password on my device so I think it is impossible for anyone to access my account but still Telkom Mobile cannot explain the data used and says it is someone else using my data, passing the buck and looking at every excuse in the book to blame me for the data used.<br> <br> I am very disappointed with Telkom Mobile and their service, they are not here to resolve the matter but rather to pass the buck.<br> <br> <br> <br>