Data ****

I ordered a router and Sim card based on the Telkom September Big Deal on 22 Sep 20. On the 23 Sep 20, their sales person contacted me to confirm my details subject to credit approval. Received my parcel or package on 28 Sep 20. Activated my Sim and modem on 05 Oct 20. However when I checked my balance it was not corresponding with what I ordered. I called the help line waited for more than 2 hours and 15 calls without any success.

After some more hours waiting, the sales lady informed me that I took the 20G for 199,while I know for sure that I app**** for the 60G. Telkom is *********** people.. When I told them I am canceling the contract I am told I will be subjected to the 24 hour contract however, they informed that I have 7 days cooling period.

I want nothing to do with this ********