NP
Niezaam P

1 reviews | Active since Apr 2013

05 Sept 2017, 09:23

Data ****

I have a Smart Broad Brand 5GB with Telkom, I then bought the R50 special for 500GB as well on the 10 August 2017 which expires on the 10 September 2017 and have 365GB left. The 500GB can only be used from 12AM to 7AM so I use a torrent site called FLED to download my movies because it allow you to schedule your downloading time (12AM to 7AM) which Telkom throttle you it take ages to download but on the 01 September 2017 my monthly data is loaded. Telkom then took my monthly data that they just loaded on the same day instead of taking from the once-off LTE special which expires on the 10 September 2017 and now I have no data left. How ***** can you get more, ripping your clients off. I want to cancel my contract immediately.

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Replies (1)
Telkom
Telkom's reply09 Sept 2017, 14:44
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,