1 reviews | Active since Oct 2016
<p>I Mr Nathaniel Kruger bought 2 gigs data from Telkom,loaded it to my moden.Used the internet for an hour,and then closed all apps then logged off my computer.The next day my data was gone,finish.I then loaded 2 more gigs data and the same thing happend.I then phone Telkom and they logged a case and said they will get back to me within 72 hours.I then phone Telkom back and then they said I used my data on a Saturday morning 7:30 wen my Computer was not even switch on.How can a person use the internet wen you have switch of your data and your modem and computer.Then they said the case is going to the technical department,they will get back to me,no one got back to me.I then phone telkom again and all they could tell me,the case is close.I asked them where did my data go,they can't answer me.I have asked to speak to a mannager,they refuse to let me speak to one.Telkom dont have answers to what happend to my data.Telkom is *****ling my data</p>
Hi natedogg141k,
Thank for taking our call.
Please be advised that we have checked the data and the data was used correctly on our side,
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,
Hi natedogg141k,
Thank for taking our call.
Please be advised that we have checked the data and the data was used correctly on our side,
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,
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