DATA purchase not loaded ?

I think this lock down is just an opportunity for companies to take advantage . Telkom waterfall mall I think is the worst ,I don't think they are open so I did bother risking my life to go and check so that I can get assistance and in any case they never assist with anything really . I bought R359 worth of data on Friday via internet and still today ,my rotter is sayin "out of bundle" tried to call 081 180 no answer and this purchase was on Friday 01.05.2020 Can someone at Telkom please assist .