Data Pirates
<p>Had such a terrible service from TelkomMobile where they have just been depleting my data and their agent firstly have no idea what is happening telling me I must rather take my phone to an IT shop. After a while back and forth for over two months they tell me my data was used up by internet connections which used up 150MB at a time in a matter of seconds</p>
Helpful (0)
Replies (4)0
Replies (4)
Telkom's replyOfficial
09 Jan 2017, 11:33Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply09 Jan 2017, 11:33
Official
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
11 Jan 2017, 09:48Good day Tshepo,
We have validated your usage and all charges are accurate. Our records indicate no unusual data depletion.
Regards,
Busi
Telkom Social Media Team
Best regards,
Telkom's reply11 Jan 2017, 09:48
Official
Good day Tshepo,
We have validated your usage and all charges are accurate. Our records indicate no unusual data depletion.
Regards,
Busi
Telkom Social Media Team
Best regards,
's updateReviewer Update
11 Jan 2017, 09:52First off it is very interesting that you choose to first respond to this and not call or email me but it's fine. Secondly how is it normal for 150MB to deplete in ten mins when today the same data lasts for over 5hrs? The last time this happened I lost over 2GB of data and you say that is normal?
's update11 Jan 2017, 09:52
Reviewer Update
First off it is very interesting that you choose to first respond to this and not call or email me but it's fine. Secondly how is it normal for 150MB to deplete in ten mins when today the same data lasts for over 5hrs? The last time this happened I lost over 2GB of data and you say that is normal?
's updateReviewer Update
08 Apr 2017, 15:57This review was made in Jan and here I am again complaining about the same thing. My phone has been working fine and I've been buying the same amount of data. Now my data is finishing quick again which is the same issue I complained about from November last year.
This is is very poor service and I bet you will come again and tell me that there's nothing wrong.
's update08 Apr 2017, 15:57
Reviewer Update
This review was made in Jan and here I am again complaining about the same thing. My phone has been working fine and I've been buying the same amount of data. Now my data is finishing quick again which is the same issue I complained about from November last year.
This is is very poor service and I bet you will come again and tell me that there's nothing wrong.