Data line never working!

I'm so sick of the shocking service Telkom provides on our uncapped ADSL data line at our home in Halfway Gardens, Midrand. <br> For the past few months our data line has stopped working every 10-14 days or so. <br> We then have to buy Vodacom / MTN pre-paid data so we can use the Internet and access our email for the days it takes them to repair the line. <br> Will Telkom refund us this money whilst we pay them every month for a service they DO NOT deliver? Fat chance!<br> Not only are we being ********** by this parastatal that charges the highest prices for the slowest data connections in the world, we are subject to the incompetence of people who can't even keep the lines connected. <br> Yet they continue to charge for this lack of service delivery!<br> To make things worse we are held to ransom in our area by these ***********s, because they are the only ones who supply uncapped data contracts here. <br> It's so frustrating having to deal with them. <br> No wonder they are known as \Hellkom"!<br> """