AB
Andre B
1 reviews | Active since Feb 2012
07 May 2018, 08:10
Data just disappears
I have questioned numerous times how this is possible, with no feed back or resolution. Now I am Still paying for someone elses data!
My simcard has been locked away the past two weeks, however my data is still going off? How the F is that possible?
My number has been duplicated! and Telkom personel does not care for a F! Yet you demand payment.
That leads me to another point. I pay my account by the 28th of each month yet you still load charges for "debit order" rejection when I have duly informed telkom that the bank account is CLOSED!!!!!!!!!!!!!!!!!!!!!!!!!!
Why am I even staying with you guys! Can't wait for these contracts to finish! You guys are horrible!
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Telkom's replyOfficial
17 May 2018, 10:19Good morning Andre
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Telkom's reply17 May 2018, 10:19
Official
Good morning Andre
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,