DATA GONE WITHOUT A TRACE!!

<p>Only 7 days into the month my adsl line was capped ( 40GB monthly allowance ), when looking at my stats it showed that i only used 13GB & when speaking to a telkom consultant he suprisingly told me i already reached my 40GB for the month ( which never happened in 4 years ). He also stated that there was a problem in the Western Cape and other customers were also reporting data depleting/disapearing without no obvious reasons. I logged a call 3 days ago & still haven't received any feedback on progress. Due to this unfortunate incident my business is suffering no end. I am extremely disapointed in the level of service i'm receiving especially since i always pay my account timeously.</p> <p> </p> <p> I demand Telkom resolve this issue asap & reimburse me somehow for the suffering i had to endure the last 2 weeks.</p> <p> </p> <p>Ps : i received 2 different Ref numbers ( ********** & ********** )</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>