Data Gone Missing
Hi Telkom I have tried in vain to get through on all your supposed lines of communications with no results!! Bad considering that you are a telecommunications company. Cell nr 081 ********** I loaded 1GiG data on Tuesday 25/09/18 which I purchased at PEP. Today 27/09/18 I have no data left? The only thing that I accessed was Facebook and there is no way that 1 GiG was used in two days!!!! I want to know where my Data is????
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Telkom's replyOfficial
15 Oct 2018, 12:35Hi Nikki
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.
Your reference number is: AI***
Kind Regards
Charl
Telkom Social Media Team
Best regards,
Telkom's reply15 Oct 2018, 12:35
Official
Hi Nikki
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.
Your reference number is: AI***
Kind Regards
Charl
Telkom Social Media Team
Best regards,