Data gone... dropped call

I purchased a 3gig + 3gig night surfer. I started to download a few episodes after 1am but as soon as it started loading, i received a notification that my daily bundle is running out. I ignored it thinking that its a mistake but just as the first episode was about to load finish I received another notification stating that theres only 4mb left on my daily bundle. I stopped the download and called 8ta's call center. I explained everything to the agent then he placed me on hold. As soon as he got back to the line, I received another notification stating that my data has ran out. I couldnt understand how my daily data ran out when im under the impression that im using night surfer which i have 1789 of. The agent told me that theres nothing he can do. I asked to speak to a manager so i was placed on hold. After a long hold the agent returbed telling me that Mariam (the manager) was in another escalation but I said I will wait. I held on the line and as soon as the call was an hour long, they dropped it. I have a call recording of this call. Someone please contact me on ********** 378 to get the recording!