TM
Tanya M

1 reviews | Active since Oct 2017

10 Oct 2017, 16:45

Data for 1 day?

I am currently on a plan from Telkom receiving 30g during the day and 30 gig afetr 12:00 per month. I only had data on 1 October... thereafter from 2 October, nothing. Strange, because nobody is at home during the day and even so how can 30gig last 1 day???

0
Replies (2)
Telkom
Telkom's reply19 Oct 2017, 09:04
Official

Hi InGrace123.

Thank you for making contact with us, we tried contacting you with no luck.

Please be advised that as per our findings with your query, the data was used and charged correctly,
you are advised to turn off data when not in use, restrict the background data and clear the browser history.

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,

TM
Tanya M's update13 Dec 2017, 09:03
Reviewer Update
Hi Launa That is incorrect. There is no way that we could use 60 gig in 2 days.