1 reviews | Active since Sept 2012
Data entered to another phone
I was at Pavilion Telkom in Westville,and asked for my a R149.00 data bundle for my laptop .<br> i did no have my phone but the lady said she could trace it through my id which i gave to her.<br> I then paid and was informed that my data had been sent to my laptop, as has been the case many times before, however this time when getting back home I was to find no data available.<br> <br> I checked my invoice and found that the phone no credited with the R149.00 was different to my no, so tried to phone the branch, getting their telephone no. via telkom directory services,however this number i was to find did not exist.<br> i then phoned PTN branch and was informed Telkom Pav do not have a telephone as they a walk in branch and that i should go back to them( As i stay in Mkuze this is not possible)<br> How on earth can a Telkom store not have a communication line (YOU GOT TO BE KIDDING RIGHT ) .<br> <br> Please can someone assist in correcting my account.<br> <br> Regards<br> Bruce
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
