ND
Nelly D
1 reviews | Active since May 2014
23 Feb 2016, 10:59
Data Disappearing
I bought 1G data around the 1st, I use the Sim card on my laptop for emails. today I got an sms saying I have 499mb data left after 22 days so I take that's fine, then 20 minutes later I get another sms saying I got 98mb left mind you I wasn't using the internet I didn't even receive. an email I called the call centre and they say I last connected on the 21st even thou I am connected now it doesn't show on their system so I cannot log a complaint with them.<br> what happened to me data?<br>
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Telkom's replyOfficial
23 Feb 2016, 13:32Hello Nelly-Mary,
This response serves as confirmation that your query has been received.
Your reference number : SM204172.
A consultant from our mobile team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM204172.
A consultant from our mobile team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
Best regards,
Telkom's reply23 Feb 2016, 13:32
Official
Hello Nelly-Mary,
This response serves as confirmation that your query has been received.
Your reference number : SM204172.
A consultant from our mobile team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM204172.
A consultant from our mobile team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
Best regards,