FM
Fiona M
1 reviews | Active since Mar 2017
27 Mar 2017, 15:13
Data disappeared
<p>I bought 2 gig of data on Saturday 25.03.2017,which I only use for browsing (no download) I didnot even update my phone or any app' with it,. and I usually use it when im at work because when im at home the connection is poor, so i use it only for watsapp when im at home .and I switch off my data when im not using.So today when I check my balance is 0.00, where the hell did my 2gig go? when I call them they said they can see where my data went. Im soo ****ed with telkom .</p>
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Replies (2)
Telkom's replyOfficial
27 Mar 2017, 17:22Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply27 Mar 2017, 17:22
Official
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
28 Mar 2017, 15:53Hi
Please note that refer to our records indicate no unusual data depletion. Mail *** should you require usage report.
Regards
Diketso
Telkom Social Media Team
Best regards,
Telkom's reply28 Mar 2017, 15:53
Official
Hi
Please note that refer to our records indicate no unusual data depletion. Mail *** should you require usage report.
Regards
Diketso
Telkom Social Media Team
Best regards,