SS
Skhumba S
1 reviews | Active since Oct 2015
28 Feb 2017, 21:56
Data disappeared
<p>I'm on the Telkom promo 5. 10gig everymonth for R199 but my date depletes after two weeks of using it or not using it. I buy 10gigs more of data 3rd week fo the month and gone the following week and i buy more 10gigs and guess what 7days later data gone. after numarious attempts to contact telkom failed I took to twitter even there no can help. *** is going on with my data disappearing. Thanks for nothing telkom. just when i thought i'd move to you. goodbye customer.</p>
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
01 Mar 2017, 10:42Good day
Thank you for making contact with us. Please also send us a private reply or e-mail with your affected telephone number for our team to assist.
E-mail address: ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply01 Mar 2017, 10:42
Official
Good day
Thank you for making contact with us. Please also send us a private reply or e-mail with your affected telephone number for our team to assist.
E-mail address: ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
02 Mar 2017, 10:26Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply02 Mar 2017, 10:26
Official
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,
SS
Skhumba S's updateReviewer Update
02 Mar 2017, 18:02Hi affected number is *** please see if you can help me this number.
SS
Skhumba S's update02 Mar 2017, 18:02
Reviewer Update
Hi affected number is *** please see if you can help me this number.